Refund Policy

 

Otakimi is committed to ensuring your satisfaction. If at any time within 30 days of receiving your Otakimi knife you are not satisfied with your purchase, you can contact us and we will refund your full purchase price upon returning your knife to us. Please email support@otakimi.de to arrange the return or exchange of your product.

Your Otakimi knife is designed for exceptional durability, from sourcing the finest materials to utilizing exclusive manufacturing techniques.

Therefore, we are proud to offer a lifetime warranty on manufacturing defects for all Otakimi knives.

Knives with individually engraved blades cannot be returned if you change your mind, but they are still covered by the lifetime warranty on manufacturing defects